FAQ - General questions
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You can trade cryptocurrencies from your eTrading platform or through the cryptocurrency service in your eBanking portal.
You must hold a Swissquote trading account with cash available in EUR and/or USD, as currently cryptocurrencies cannot be traded directly against CHF.
Yes, custody fees apply to crypto-assets and are levied quarterly. Our fees contribute to guaranteeing the safety of our clients’ digital assets and the security of our custody solutions, in order to deliver state-of-the-art systems that include multi-signature wallets, offline storage of cryptographic materials and strict access-control policies. To know more, check out our pricing page.
As a regulated Swiss bank, we offer competitive transaction fees on a degressive basis depending on the amount of transactions you make. More details can be found on the dedicated pricing section of our website.
Minimum and maximum amounts are defined per pair as follows:
Pair | Min buy/sell size equivalent | Max buy/sell size equivalent |
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BTC/USD | 10 USD | 500000 USD |
BTC/EUR | 10 EUR | 500000 EUR |
ETH/USD | 10 USD | 500000 USD |
ETH/EUR | 10 EUR | 500000 EUR |
XRP/USD | 10 USD | 500000 USD |
XRP/EUR | 10 EUR | 500000 EUR |
SOL/USD | 5 USD | 1000000 USD |
SOL/EUR | 5 EUR | 100000 EUR |
VAX/USD | 1 USD | 200000 USD |
VAX/EUR | 0.84 EUR | 73000 EUR |
DOT/USD | 5 USD | 200000 USD |
DOT/EUR | 5 EUR | 100000 EUR |
ADA/USD | 5 USD | 1000000 USD |
ADA/EUR | 5 EUR | 400000 EUR |
ATOM/USD | 10 USD | 200000 USD |
ALGO/USD | 10 USD | 200000 USD |
ALGO/EUR | 10 EUR | 100000 EUR |
XTZ/USD | 10 USD | 200000 USD |
XTZ/EUR | 10 EUR | 100000 EUR |
APE/USD | 1 USD | 250000 USD |
APE/EUR | 1 EUR | 250000 EUR |
LINK/USD | 10 USD | 200000 USD |
LINK/EUR | 10 EUR | 200000 EUR |
MAT/USD | 1 USD | 1300000 USD |
MAT/EUR | 0.84 EUR | 430000 EUR |
BNT/USD | 1 USD | 10000 USD |
SAN/USD | 10 USD | 500000 USD |
SAN/EUR | 10 EUR | 500000 EUR |
AXS/USD | 1 USD | 1800000 USD |
AXS/EUR | 0.84 EUR | 350000 EUR |
MAN/USD | 1 USD | 2900000 USD |
MAN/EUR | 0.84 EUR | 850000 EUR |
XDG/USD | 5 USD | 300000 USD |
XDG/EUR | 5 EUR | 200000 EUR |
UNI/USD | 1 USD | 200000 USD |
FIL/USD | 1 USD | 200000 USD |
FIL/EUR | 1 EUR | 84000 EUR |
MKR/USD | 1 USD | 200000 USD |
YFI/USD | 1 USD | 200000 USD |
CHZ/USD | 1 USD | 650000 USD |
CHZ/EUR | 0.84 EUR | 170000 EUR |
AAVE/USD | 1 USD | 500000 USD |
AAVE/EUR | 1 EUR | 92000 EUR |
COMP/USD | 1 USD | 200000 USD |
XLM/USD | 0.1 USD | 400000 USD |
XLM/EUR | 0.1 EUR | 200000 EUR |
ENJ/USD | 1 USD | 1200000 USD |
BCH/USD | 10 USD | 500000 USD |
BCH/EUR | 10 EUR | 500000 EUR |
LTC/USD | 10 USD | 500000 USD |
LTC/EUR | 10 EUR | 500000 EUR |
ZRX/USD | 10 USD | 200000 USD |
ZRX/EUR | 10 EUR | 100000 EUR |
EOS/USD | 10 USD | 200000 USD |
EOS/EUR | 10 EUR | 200000 EUR |
ADI/USD | 10 USD | 500000 USD |
ADI/EUR | 10 EUR | 500000 EUR |
ETC/USD | 10 USD | 200000 USD |
ETC/EUR | 10 EUR | 100000 EUR |
REP/USD | 10 USD | 60000 USD |
HBR/USD | 10 USD | 500000 USD |
HBR/EUR | 10 EUR | 500000 EUR |
SGB/USD | 10 USD | 500000 USD |
SGB/EUR | 10 EUR | 500000 EUR |
DOGE/USD | 5 USD | 200000 USD |
DOGE/EUR | 5 EUR | 200000 EUR |
The performance graph is available on the dedicated Crypto Asset platform under My account > Account overview > Crypto Assets > Trade > Show details. It is also available on the Markets & Quotes page under Crypto Assets and in the Swissquote app under Markets & Quotes > Cryptocurrencies.
Settlement is instantaneous.
With the safety of our clients’ digital assets as our number one priority, Swissquote operates state-of-the-art security systems including multi-signature wallets, offline storage of cryptographic materials and strict access-control policies. We rely on redundant custody solutions, including ours and external partners’, to store client digital assets. Only a minimal amount of digital assets are held with sub-custodians, such as those necessary for day-to-day trading activities with the relevant liquidity providers.
Swissquote stores the vast majority of client digital assets in direct custody. Only a minimal amount of digital assets are held with sub-custodians, such as those necessary for day-to-day trading activities with the relevant liquidity providers.
Digital Assets | Service | Liquidity Provider | Sub-custodians |
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BTC, ETH, AUDIO, SAND/EUR, SGB, FLR, and XRP | Trading | Bitstamp Europe S.A. (Luxembourg) | BitGo Trust Company, Inc. (USA) |
AAVE/EUR, ADA, APE/EUR, ALGO/EUR, ATOM/EUR, AVAX, AXS/EUR, CHZ, COMP, DOGE, DOT/EUR, ENJ/EUR, EOS, ETC/EUR, FIL/EUR, LINK/EUR, MANA/EUR, MATIC, MKR, REP, SOL, UNI, XLM, XTZ/EUR, YFI and ZRX | Trading | Coinbase Europe Limited (Ireland) | Coinbase Inc. (USA) |
ETH, DOT, SOL and XTZ | Staking | Coinbase Europe Limited (Ireland) | Coinbase Custody Trust Company, LCC (USA) |
BNT/USD, ENJ/USD, APE/USD, AXS/USD, MANA/USD, GALA/USD, SAND/USD, ATOM/USD, ALGO/USD, LINK/USD, ETC/USD, DOT/USD, AAVE/USD, FIL/USD, XTZ/USD, HBAR/USD/EUR, LTC/USD/EUR, and BCH/USD/EUR. | Trading | Crypto exchange participants | Coinbase Inc. (USA) |
The tokens Bancor (BNT), Enjin (ENJ), ApeCoin (APE), Axie Infinity (AXS), MANA (Decentraland), Gala (GALA), Litecoin (LTC), Hedera (HBAR), Bitcoin Cash (BCH), The Sandbox (SAND), Atom (ATOM), Algorand (ALGO), Chainlink (LINK), Ethereum Classic (ETC), Polkadot (DOT), Aave (AAVE), Filecoin (FIL) and Tezos (XTZ) are available for trading on SQX in accordance with the SQX Trading Rules. Currently, the other cryptocurrencies remain tradeable outside SQX and their prices continue to be determined by the relevant liquidity provider.
You can place stop limit orders with the following cryptocurrencies: Ave (AAVE), Cardano (ADA), Algorand (ALGO), ApeCoin (APE), Cosmos (ATOM), Avalanche (AVAX), Axie Infinity (AXS), Chiliz (CHZ), Compound (COMP), Dogecoin (DOGE), Polkadot (DOT), Enjin (ENJ), EOS (EOS), Ethereum Classic (ETC), Filecoin (FIL), Chainlink (LINK), Decentraland (MANA), Polygon (MATIC), Maker (MKR), Augur (REP), Solana (SOL), Uniswap (UNI), Stellar (XLM), Tezos (XTZ), yearn.finance (YFI) and OX (ZRX).
While the treatment of Hard Forks and similar events (incl. "airdrops" and other token allocation events) is uncertain from a legal and practical perspective, Swissquote’s current policy in this regard is to make its best efforts to have its concerned clients benefit from such events, the way Swissquote deems appropriate. For more details, please refer to our Policy on Hard forks and similar events and section 12 of our Digital Assets Contract.
Yes, Swiss taxpayers must declare their digital currencies. Swissquote provides details of your cryptocurrency positions in January of each year to help you declare them correctly. This information can be found in the «Documents» section of your account.
Swissquote will continue providing access to XRP for as long as the situation allows it. Please be aware that the situation can change quickly. For this reason, it is important that you regularly review your cryptocurrency holdings, specifically XRP, and whether you remain comfortable with the associated risks. Read more about the risks associated with Ripple here.
FAQ - Deposit and withdrawals
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You can transfer BTC, ETH, XTZ, DOT, COMP, LINK, MATIC or UNI to/from an external wallet that you own personally. Cryptocurrency payments and transfers to/from third parties directly from your Swissquote account are not allowed.
1. A Swissquote Trading account is required to access cryptocurrency features.
2. If you have not yet activated cryptocurrency services for your account, you may do so from your Account Overview.
3. Go to the Payments & Transfers section and select the Crypto transfers tab. Alternatively, you can also access this service in the Cryptocurrency section of your eBanking under the "balance" tab.
4. Click on the Address whitelist and add the address of the external wallet(s) to which you want to send cryptocurrency.
5. From the Crypto transfers tab, select Withdraw.
6. Follow the instructions on screen to complete the transfer.
Please note that transfers for the tokens COMP (Compound), LINK (Chainlink), MATIC (Polygon), UNI (Uniswap) et ETH (Ether) should be made on the Ethereum blockchain. Other alternatives such as BNB Chain or layer 2 blockchains are currently not supported.
1. A Swissquote Trading account is required to access cryptocurrency features.
2. If you have not yet activated cryptocurrency services for your account, you may do so from your Account Overview.
3. Go to the Payments & Transfers section and select the Crypto transfers tab. Alternatively, you can also access this service in the Cryptocurrency section of your eBanking under the "balance" tab.
4. From the Crypto transfers tab, select Deposit.
5. Follow the instructions on screen to complete the transfer.
Please note that transfers are only allowed from the whitelisted exchanges as listed in our platform or from a wallet for which you are the sole owner of the private key associated to the public address(es).
Deposits from any other exchanges or custodial wallets will be rejected and may incur additional transaction fees.
Please note that transfers for the tokens COMP (Compound), LINK (Chainlink), MATIC (Polygon), UNI (Uniswap) et ETH (Ether) should be made on the Ethereum blockchain. Other alternatives such as BNB Chain or layer 2 blockchains are currently not supported.
Your Swissquote wallet currently only supports transfers for the following cryptocurrencies: BTC, ETH, XTZ, DOT, COMP, LINK, MATIC or UNI. Trying to deposit any other currency may result in the loss of your transferred funds.
Deposits from an exchange
You can transfer cryptocurrency to your Swissquote account from any of the following whitelisted exchanges:
- Coinbase
- Kraken
- Bittrex
- Gemini
- Bitstamp
Deposits from any other exchanges will be rejected and may incur additional transaction fees.
Please note that for legal reasons, deposits from exchanges are subject to additional confirmation steps: you will be required to provide screenshots of the transaction.
Withdrawals to an exchange
Withdrawals from your Swissquote wallet to a cryptocurrency exchange are currently not supported. Attempts to transfer cryptocurrency to an exchange could result in the loss of the transferred funds.
For cryptocurrency deposits (i.e. transfers to your Swissquote account) of a value in excess of USD 100’000, please contact our Customer Care.
Transfers ordered during weekends or holidays will only be processed from the following working day.
There are no fees for cryptocurrency deposits of a value equivalent or superior to USD 500. Deposits under that value and withdrawals incur a USD 10 or 15 flat fee.
While there is no minimum deposit amount, please note that your Swissquote wallet only supports 8 decimal places. This means that deposits of smaller cryptocurrency fractions will not be accounted for.
As Swissquote’s Ethereum transactions are generated from smart contracts, a common cause for the rejection of Ether deposits is an insufficient Ethereum gas limit. We recommend that you specify a gas limit of 40’000 on your external wallet prior to initiating the transaction, to ensure that it is executed promptly. Consult the help of your external wallet for details on setting gas limits. If you are still experiencing rejected transactions and cannot determine the cause, please contact our Customer Care Centre.
Yes, all Bitcoin addresses formats are supported.
Gas prices are transaction fees related to the ethereum blockchain. These fees are independent from Swissquote and can vary tremendously depending of the number of transactions on the Ethereum on the blockchain at any given time. Make sure to check gas prices before a making transaction, to be informed of the potential fees and transfer times. Visit etherscan.io/gastracker for real-time updates.